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Knowledge Base

Frequently Asked Questions

Answers to common questions about Pitch Notes.

01

Is Pitch Notes licensed and regulated, and which authority oversees it?

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Yes, Pitch Notes operates under a licence issued by the Malta Gaming Authority (MGA), one of the most respected online‑gaming regulators in Europe. The licence confirms that the site meets strict fairness, anti‑money‑laundering and player‑protection standards. You can verify the current licence status on the MGA’s public register.

02

Does Pitch Notes offer a welcome bonus and what are the wagering requirements?

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New customers receive a 100% match bonus on their first deposit up to $200. The bonus must be turned over 30 times (30×) before any winnings can be withdrawn, and the wagering must be completed within 30 days of activation. Only bets placed on World Cup markets count toward the wagering total.

03

Which payment methods can I use to deposit and withdraw funds on Pitch Notes?

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Pitch Notes accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days.

04

What is the minimum bet I can place on a World Cup match and is there a maximum payout?

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The smallest stake you can place on any World Cup market is $0.10. The maximum payout per bet is capped at $50,000; any win exceeding this amount will be paid up to the cap and the remainder forfeited. These limits apply to single‑bet selections only.

05

How does Pitch Notes verify my age and identity, and are there country‑specific restrictions?

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During registration you must provide a valid email, date of birth, and a copy of a government‑issued ID. Pitch Notes also runs a quick address verification using a recent utility bill or bank statement. Accounts are only available to users aged 18 or older and resident in jurisdictions where the service is legally permitted.

06

What happens to my bet if a World Cup match I backed is postponed or cancelled?

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If a match is postponed before kick‑off, the bet remains valid and will be settled once the official match takes place within the tournament schedule. Should the match be cancelled or abandoned without a result, the stake is refunded as a void bet. In the case of a match being moved to a different venue, the bet still stands.